01 / SELECTION NOTE
A short description is enough to start
Name the liquid food or beverage and the work you want the equipment to carry out. Your name, reply email and a project description provide the first contact; optional company, phone and technical fields can add context when available.
02 / SELECTION NOTE
Share physical product information when known
Feed preparation, viscosity, particle characteristics and formulation range help compare thermal and pressure-processing options. Provide useful equipment-selection information without putting confidential recipes or credentials into an initial message.
03 / SELECTION NOTE
Describe sample and collection needs
State the formulation available and the useful samples you need. Include open sampling or controlled filling requirements, containers and target conditions if your method has defined them. A sample-plan attachment is optional and requires your explicit choice.
04 / SELECTION NOTE
Ask for the selected scope
Request the equipment configuration, interfaces and documents relevant to your laboratory. The next discussion can refine specifications, connected modules and installation details rather than requiring a complete process specification at first contact.